All treadmills and pieces of heavy machinery require proper maintenance and care, but more importantly, users should know the basics about operating them. For the NordicTrack Elite 9500 Pro, it is a good idea to remember some of these ideas when troubleshooting to solve nominal issues with the machine.
A common issue with this treadmill, and many others, is that the power will not turn on. The most common reason for this is that it is not plugged into a surge suppressor or a properly grounded outlet, so ensure that it is using the proper power source. Afterward, ensure that the key has securely been inserted into the console. Finally, check the circuit breaker on the treadmill’s frame; it may need resetting.
If the power turns off during use, there could be similar issues. Again, check the circuit breaker as it may have tripped and simply need to be reset–do so after waiting five minutes. Also ensure that the power cord is plugged in and not hanging loose from the outlet. Removing and reinserting the key could also help in this situation. If the problem persists, it is likely best to call customer support.
Problems With The Belt Speed
Sometimes the walking belt will begin to slow down when in use. Yet again, this could be an issue with the power source. If not, it could be a matter of the walking belt being over tightened. By using the hex key provided, turning the roller belts counterclockwise just a bit should do the trick. Ideally, each side of the belt should be able to be lifted off the deck by 3 to 4 inches. When making this adjustment, ensure that the belt remains centered on the deck.
Cannot Turn Off Display
Another common problem with the NordicTrack Elite 9500 Pro is that the displays on the screen remain lit even when the machine is off and the key is removed. This is merely a problem of the treadmill still being in demonstration mode that is used when the equipment is in a store to show its functions. Simply holding down the ‘stop’ button for a few seconds should cause the screen to go back to normal.
Please double check for confirmation in the manual before troubleshooting or carrying out any work on your running machine.